We are recruiting: Operations Manager

Key responsibilities
- IT Management: Working along side the Deputy Director (Operations) and other colleagues you will oversee IT management, procurement, and support, including staff training and supplier relationships.
- Meeting and Event Logistics: You will manage logistics, planning and operations for international board meetings, visits and events, for example, conducting site visits, making recommendations, booking flights and hotels, and preparing and implementing health, security and travel briefings.
- Project Support: You will adhere to project timelines and budgets and undertake travel to support as needed. You will manage and implement insurance, health, security and safety policies and measures during Elders' meetings, visits and events. You will handle post-event tasks such as recording contact details and sending formal correspondence.
- Stakeholder Engagement: You will liaise with various external stakeholders, including the Elders, Advisory Council, guests and their office, embassies, and government offices, and internally with programme leads and SMT for meetings, events and international visits.
The successful applicant
The Operations Manager will be experienced in providing logistical support for high profile events and/or individuals with an advanced level of organisational and administrative skills, strong attention to detail and an ability to problem solve and adapt quickly. You will be an excellent communicator, ideally with experience of diplomatic protocol, and experience of working with high level stakeholders, and be service orientated with a strong sense of duty of care to others. You will have experience of working in an international, multi-cultural, ideally hostile environments. You will be practical and solution-focused and able to provide IT and systems support for colleagues.
As part of a small, collaborative Secretariat team, you will be flexible and happy to work in a dynamic environment where priorities, tasks and plans may change unexpectedly, able to remain calm under pressure, and work independently. You will be confident, discreet, and trustworthy and be willing to accept responsibility. You will have a strong personal commitment to the mission and values of The Elders. There is an expectation that this role will require frequent international travel, sometimes at short notice. Due to the hands-on nature of the role, you will need to be in the office near Green Park regularly. This may change week-by-week, but there is an expectation you will be willing to attend the office, sometimes at short notice.
This is a unique role and a fantastic opportunity for a skilled and experienced individual with room to grow and develop in the role. If you are excited by this opportunity and have the relevant skills and experience to apply, we would be delighted to hear from you.
What's on offer
- An estimated salary range of £46,300 - £48,200 depending on experience
- Generous annual leave
- A supportive company culture that values each individual's contribution
- The opportunity to make a significant impact within the not-for-profit sector
- 10% employer pension contribution
- Flexible working conditions, with the ability to work in the office when needed
The Application Process
Application is through Charity People recruiters. Please see information on how to apply here.
The closing date is 9am on Wednesday 26 March. First interviews will take place online on Monday/Tuesday 7/8 April, with second stage held in person on Monday 14 April.
The Elders is committed to creating an inclusive working environment that values diversity and equal opportunities. We welcome and encourage applicants of any ethnicity, religion, age, gender or gender identity, sexual orientation or disability. Given the Elders’ global outlook, we particularly welcome applicants originally from countries in the Global South. As we are not able to sponsor visas, all applicants must have the right to work in the country where the role they are applying for is based. We will assess purely on your abilities and fit for a role. We are happy to discuss any adjustments you need to ensure a fair recruitment process and to enable you to be successful in your role if selected.